How do I get ebay to listen when they don't read anything? | Member To Member Support

eywa.-99 · 2026-03-30T17:25:09.221000Z

I have now had two deliveries delivered to the wrong place. I don't care that the tracking says it's been delivered. The tracking "proof" is not my house, it's not my front door. I'm out a lot of money because eBay says "it's been delivered". Appeal, send pictures of my front door and pics of the tracking proof? Nope, they don't change anything. What do I do? My contract isn't with a delivery company. Until my item is successfully delivered, it's not my responsibility.

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How do I get ebay to listen when they don't read anything? | Member To Member Support | eBay UK