How do I get ebay to actually do anything? An item I bought has been declared counterfeit by the mfr | Member To Member Support

amy230388 · 2025-10-13T17:33:21.382000Z

I purchased an item in July and just started using it. But it doesn't work and the manufacturer has declared it counterfeit. The order item has been marked as in breach on the order screen. But I have had no response from the supplier or anything positive from ebay. What advice can anyone offer please?

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How do I get ebay to actually do anything? An item I bought has been declared counterfeit by the mfr | Member To Member Support | eBay UK