How do I actually get ebay to intervene after their 30 day period ? | Member To Member Support

himselfandall · 2026-03-22T10:44:42.620000Z

I bought a small pump from an Ebay seller in Tamworth. It failed after two months...outside of Ebay's 30day period but surely well within UK consumer law on product guarantee/warrentee period. I've asked the seller, twice, to either refund or replace the pump but they refuse. They say "ask Ebay" for help. But I can't find any way of referring this to Ebay...all the likely drop-down menus don't have any way of actually sending Ebay a text based message with the facts ? Is it possible to actually contact Ebay. If so, what's the route please ?

Discussions

How do I actually get ebay to intervene after their 30 day period ? | Member To Member Support | eBay UK