How can this happen? | Member To Member Support

elbolsa · 2026-04-19T17:10:53.376000Z

I had to buy a proper postage as the one ebay used for their simple delivery was too light and small.As i didn't want to saddle the buyer with extra costs ,i bought the right one for £18 odds.I couldn't change the tracking number but the item was delivered on Friday and the buyer left positive feedback.So i contacted Ebay(took an hour and a half after being pushed from pillar to post).So it could be marked delivered and i could get paid.This is the reply that i got in the end As the customer left positive feedback, I have tried to release the funds for you. But the system is not allowing me to add this tracking number, and update information.. Even though they found my tracking number i sent to the buyer.So i will have to wait 14 days to get my money,not a great deal £435.00 ,but enough to smart.This is where Simple Delivery falls down.Next time i will post with the tracking they give me and saddle the buyer with the extra expense.After all a large package is just that.

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