I bought a white electric, plug in radiator. I was told by the seller that they had sold out, so I could buy a more expensive one instead. I declined, and asked for a refund. They said they had found one like I ordered, except it was black. I specifically said , no thanks, I wanted white, so could I please have a refund. They ignored me and posted it. It arrived, so I asked for a refund. I reported it to ebay who said it wasn't an issue. How? I ordered one specific colour. I was sent another, de...

You need to escalate it to ebay after 3 complete working days.

How can this be right, and why won't ebay help? | Member To Member Support

How can this be right, and why won't ebay help? | Member To Member Support | eBay UK