How can l return an order that is passed the 90 days period | Member To Member Support

empress_shelly-3 · 2025-12-12T18:22:39.894000Z

I purchased a item more than 3 months ago but it is now faulty, I have tried to message the seller but it won't go through and I went on to the automated message service and it advised me to select the item that I have an issue with and it showed me and asked me to select the item from my order history, but the item wasn't in the selection. And it advised that I may have used a different account to purchase the item but this is not the case. Therefore does anyone know how l can reach out to the seller or customer service about my faulty item How ever im not sure if i am able to get this matter resolved as the item is more than 90 days. Would appreciate if someone could advise Thanks

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How can l return an order that is passed the 90 days period | Member To Member Support | eBay UK