Locked
Discussion interactions are currently paused.
How can l return an order that is passed the 90 days period
I purchased a item more than 3 months ago but it is now faulty, I have tried to message the seller but it won't go through and I went on to the automated message service and it advised me to select the item that I have an issue with and it showed me and asked me to select the item from my order history, but the item wasn't in the selection.
And it advised that I may have used a different account to purchase the item but this is not the case.
Therefore does anyone know how l can reach out to the seller or customer service about my faulty item
How ever im not sure if i am able to get this matter resolved as the item is more than 90 days.
Would appreciate if someone could advise
Thanks
1 comment
*vyolla*
Mentor8 months agoeBay and PayPal have 30 days buyer protection, so you're way out of time there.
If you paid with a debit or credit card you may have 120 days cover.