how can I contact a live human agent to report Returns policy abuse? | Member To Member Support

art-gallery-europe · 2026-05-29T10:41:59.368000Z

A buyer opened 3 'Defective' cases, but their written comment explicitly states 'Not the type of paper I wanted.' This is an admission of Buyer's Remorse/Changed Mind."Because this is an international order (UK to Australia), a 'Defective' case forces me to pay for a incredibly expensive international labels for items that is not defective. The buyer is abusing the MBG (Money Back Guarantee) to avoid paying return shipping. How can I speak with a live human concerning this abuse?

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how can I contact a live human agent to report Returns policy abuse? | Member To Member Support | eBay UK