How can I confirm an Item was collected when the buyer paid for delivery?

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Hi there,

I sold an item and the buyer selected delivery and paid for delivery.

It transpired that the buyer lived very close to me, so he decided to collect the item from me.

The buyer has now collected it from me, and I am unable to change the delivery status as it has not been 'delivered'.

How can I change the delivery status so that I can receive my payment?

Thanks,

Ben

benfinney15

13 View listings

Posted 2 weeks ago · Edited 2 weeks ago·Last reply 2 weeks ago

2 comments

61stephenuk

Mentor2 weeks ago

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You can't change it,without tracking showing the delivery you will have to wait 14 days minimum for payment.If the buyer paid for the delivery eBay will issue a refund for this as the label wont have been used

benfinney15

OP2 weeks ago

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Thanks for this, I appreciate it.

So I don't need to do anything? I will get paid after the 14 days?

I can see the buyer has paid. How do I know he won't get his money refunded?