How can I actually get through to a human? | Member To Member Support

eldeb_42 · 2026-06-18T19:08:15.747602Z

Hello,I keep trying to get through to a human, but get signposted to various articles. I bought an item which was described as all-leather, it wasn’t, I was given a partial refund. The seller then quickly changed the description of their bags. Since then it’s transpired that the whole bag is plastic and the handle started disintegrating on one use only. No part of the bag is leather and I would like a refund and return. The seller appears to have blocked me. Could someone please advise. Why is it so difficult to speak to an agent or human on EBay. Bought two bags at the same time from this seller. Please be aware as they are so expensive and all- plastic.

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How can I actually get through to a human? | Member To Member Support | eBay UK