How are postage refunds paid? | Member To Member Support

2000jaykay · 2026-03-11T22:42:15.015000Z

Hi all.Like all of us, I am less than perfect and occasionally make a mistake when purchasing postage. When this has happened I have gone to "Manage labels" then cancelled the label. It says "We will contact the courier and you should receive a refund within the next couple of weeks" or something very similar. When I have looked back through my Ebay payments for the last 6 months there are no refunds shown. Does anyone know where the refunds show up? Are they sent direct to the bank account linked to my Ebay account or should they show in my Ebay account?Many thanksNick

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How are postage refunds paid? | Member To Member Support | eBay UK