HMRC tax information block applied incorrectly to personal seller account – need help | Member To Member Support

percussion-man · 2026-01-21T16:21:57.807000Z

My eBay account has been blocked with a message asking me to “Add your tax information to continue to receive payouts.”I am a private individual, selling my own personal possessions only. I am not a trader and not operating a business. I checked directly with HMRC and was told I do not need to provide a National Insurance number or any tax information because:I am selling personal items, not goods for profit.My total sales are well below any reporting threshold.HMRC guidance confirms private sales of personal possessions do not trigger tax reporting requirements.I understand eBay has an internal 30-item threshold, but this is an internal policy and does not change UK tax law.I would really appreciate guidance on:Why this block was applied given the above factsHow to get this restriction removed and payouts reinstatedWhether anyone else has resolved this and howThanks in advance for any help.

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HMRC tax information block applied incorrectly to personal seller account – need help | Member To Member Support | eBay UK