LockedDiscussion interactions are currently paused.Help from the CommunityChevronRightIconMember To Member SupportChevronRightIconHi.item wasnt delivered as stated. I tried to sort.could only do on 'report' but only want to know wHi. Item not delivered as stated.what do I do as link not successful shukir-4935View listingsPosted 10 months ago·Last reply 10 months ago 4 commentsComment Newestshukir-493OP10 months agoView listingsAll suggested ,bar the first ,were pleasant and helpful .As it turned out, a neighbour had the package all along,so problem solved. Thanks to those that were friendly. Seems like a good community. fargvsMentor10 months agoView listingsYou have only 30 days from estimated delivery date given to open an official 'Item/s not received' case below --- follow the instructions carefully and escalate to eBay on day 4 for their assistance in obtaining a full refund --- case options here > https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4... https://pages.ebay.co.uk/ebay-money-back-guarantee/ john1297576Mentor10 months agoView listingsIt would help if you explained how it was delivered? “Not delivered as stated” does not help to get a correct answer! shukir-493OP10 months agoView listingsI didn't describe it properly.Meant to say 'undelivered ' .Had no luck with Ai on calls but it turns out it was with a neighbour.But thanks for your suggestion !!!!!
shukir-493
OP10 months agoAll suggested ,bar the first ,were pleasant and helpful .
As it turned out, a neighbour had the package all along,so problem solved.
Thanks to those that were friendly. Seems like a good community.
fargvs
Mentor10 months agoYou have only 30 days from estimated delivery date given to open an official 'Item/s not received' case below --- follow the instructions carefully and escalate to eBay on day 4 for their assistance in obtaining a full refund --- case options here >
https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4...
https://pages.ebay.co.uk/ebay-money-back-guarantee/
john1297576
Mentor10 months agoIt would help if you explained how it was delivered? “Not delivered as stated” does not help to get a correct answer!
shukir-493
OP10 months agoMeant to say 'undelivered ' .
Had no luck with Ai on calls but it turns out it was with a neighbour.
But thanks for your suggestion !!!!!