High-value item, Royal Mail locker drop-off, no acceptance scan ,possible loophole or just delay? | Member To Member Support

good24be · 2026-04-29T13:14:44.420000Z

Hi all,I’m currently dealing with a situation and wanted to get input from experienced buyers/sellers.Bought a high-value item on eBaySeller marked as dispatched quicklyTracking shows:Dropped at Royal Mail locker (Friday)Status stuck at: “Sender advised item dropped off”Now several days later (past delivery date) → no “item received at mail centre” scanSeller response has been:“Royal Mail sometimes takes time to scan parcels from lockers… I’ll keep an eye on it.”No confirmation that:It was actually collectedOr accepted into Royal Mail’s networkWhat raised my concernA Royal Mail employee mentioned that:It’s technically possible to scan at a locker, open it, and close it without depositing anything.That got me thinking—because in my case:No acceptance scan at allHigh-value itemGeneric seller repliesNo evidence of actual dispatch beyond initial drop-off statusCurrent statuseBay has now stepped in and given the seller 3 days to resolveQuestions to the communityHas anyone seen cases where locker drop-offs never get scanned at all?Is this usually just a delay, or does it often indicate the parcel never entered the system?For high-value items, is locker drop-off considered risky?How often do sellers rely on the “dropped off” status without actual network entry?Not making accusations, but the lack of a first scan is concerning—especially for a high-value item.Would appreciate insights from both buyers and sellers.Thanks.

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High-value item, Royal Mail locker drop-off, no acceptance scan ,possible loophole or just delay? | Member To Member Support | eBay UK