Hi Can i invoice a buyer for addition postage above what was paid (£2.70) that there happy to pay
Item 16 books sols & paid for and deliver
but item postage was over estimation ,
Can i invoice a buyer for addition postage above what was paid (£2.70) that there happy to pay
and how do i invoice them now items has sold please ..
or do i have to send them my sort code and account number ....
thank you ..
5 comments
red_magpie
Mentor1 month agoYou listed the books with a postage price of £4.95. That's the price the buyer is entitled to pay, and most would tell you that.
If you didn't check the cost correctly that's your responsibility, not your buyer's.
memza26
OP1 month agoHelpful .....
i am fully aware of that ...
buyer more than happy to pay extra
**peaseblossom**
Mentor1 month ago · EditedNo, you'd have to cancel/refund the whole transaction with their agreement and relist with correct postage for them to buy and pay again. Or are you saying they've been delivered already? If so you can try arranging payment with them but it's not something you can do on ebay.
memza26
OP1 month agoyes its been paid and delivered , but was nearly £3 more , buyer happy to pay extra very happy with items ....so i cannot send them an additional invoice ??
not sure how to do this ....
is sending them sort code and account no ana option
safe ?? thanks
john1297576
Mentor1 month agoBank details or paypal.
How might have problems sending details via messages, but you should have buyers telephone number as part of address details, so could use text.