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Help with item not received 8 months ago
Hi all I'm wanting to open a case against a seller for a item I never received 8 months ago. I'd like a refund I've tried contacting the seller but they do not reply this was on the 3rd November. And they have no items selling. I paid £5.99 free p&p I have been poorly and I had totally forgotten about the item until just recently. Am I too late to put a claim in and if I'm not I can't remember how you do it plus when I went on the item there is nothing in the drop down menu. Could anyone help me with this please? and thank you kind regards Michelle.
1 comment
tressygirl
Mentor10 months agoI'm afraid there's nothing you can do through eBay, there you have to open a case for item not received within 30 days of the item's last estimated date for delivery, hence their 30 day MBG policy.
You are also far too late to open a charge back with your payment provider.
@piscesshell