Help with a full refund to buyer | Member To Member Support

st1tchandb1tch · 2026-01-24T12:47:35.677000Z

I accidentally put the wrong label on a parcel. I sent the correct label to the recipient and they have returned it to me. I want to do a full refund to the buyer but it will only let me refund the item and not the wasted shipping label. That’s not fair on the buyer. What do l do, eBay is useless when you have a problem to solve. The recipient did a return request and it’s showing that they haven’t sent it but lve got it back?????

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Help with a full refund to buyer | Member To Member Support | eBay UK