In August 2024 I bought a Swatch watch.Yesterday I took it into the Swatch retailer to replace the battery and they told me it was counterfeit.I have contacted the seller who has declined to help and suggests I take it up with eBay.I have tried to do this through reports, but it rejects the item number (possibly because it is >90 days since purchase).I cannot get the 'chat' to chat to anything other than AI, which is useless.Can anyone advise if I can take this up with eBay?And if so, how?

As its nearly 2 years since your purchase you are well out of time with ebay and also your payment provider. Sorry there is nothing that eBay or us or yourself can do.

Help With A Counterfeit Watch | Member To Member Support

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Help With A Counterfeit Watch | Member To Member Support | eBay UK