Have You Ever Encountered Misleading Product Photos?

Question

Hi everyone! We've all been there – browsing online, seeing a product we like, and hitting that "buy now" button. But sometimes, when the item arrives, it doesn't quite match what's been advertised in the photos. I'd love to hear your experiences with this.

Have you ever purchased something that looked completely different in the photos? How did you handle the situation, and what did you learn from it? Whether it's clothing, gadgets, or home goods, share your stories and any tips you might have for avoiding this in the future!

Looking forward to your insights!

tommystrezures · Accepted Answer

The bare facts with out AI floweryness and rubbish is; if you have bought something and are within 30 days of receipt and product doesn’t match photos open an item not described case.

Is that is what happened to you? Try and answer in your own words it really does help when trying to give the correct advice and help you.

*vyolla* · Answer

'Have you ever purchased something that looked completely different in the photos? How did you handle the situation,' You open an eBay return and select the reason 'Doesn't match description or photos'.

red_magpie · Answer

eBay is not like buying from the shops. If you read the user agreement you will see that eBay doesn't guarantee that sellers' descriptions will be truthful or that items will be safe, legal - or even exist. So there's no point in being shocked if what you receive doesn't match the description. eBay is a jungle.

Fortunately eBay does offer its own, 30 day money back guarantee - and also requires sellers to send a prepaid return label if they want misdescribed items back.

There is a link to the money back guarantee in every listing. All you have to do is to open a case within the time limit - 30 days from the date of delivery.