Have I been 'done'?
I ordered from e-Bay MARKETPLACE SELLER.
I ordered two packs of MacuShield Eyes medicine capsules.
I received one pack of Elastic Cord.
I have twice tried to contact the Seller, bur have received no reply.
e-Bay automated Customer Services don't wish to help.
What else can I do? Please help!
2 comments
jckl1957
·5 months agoAs advised, open a return using the Ebay Money Back Guarantee,
You are not allowed to name other members in the forum so your post will probably be edited.
However, that seller is running a business from a private account. Always make sure you buy anything you plan to put in or on your body from a properly registered business seller.
Open a return request
To request a return, select the item you want to send back from your recent purchases above, or use the button below. You can also start a return request from your Purchases in My eBay.
Start a return - opens in new window or tab
tobiasd4
Mentor5 months agoClick "Ebay help" top right of page.
Open item not as described case, seller supplies returns label, you post back for full refund.
Escalate on day 4 if no refund or label.
Ignore seller excuses.