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Handling Situations When a Vendor Fails to Deliver a Paid Product
Have you ever encountered a situation where you paid for an item, but the vendor wasn’t able to deliver it? What steps did you take to resolve the situation? How did it impact your trust in purchasing from that vendor or platform again? Share your experiences and advice on how best to handle such scenarios to help others facing similar issues. Let’s discuss the possible recourse and preventive measures!
2 comments
tobiasd4
Mentor3 weeks agoEasily solved.
Use ebay MBG to open item not received case.
fargvs
Mentor3 weeks ago · EditedItem not received ? --- One day after the estimated delivery date given on the listing, open an official 'Item not received' case within 30 days and follow it through to case completion, you are entitled to a full refund ? >
https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/get-help-item-hasnt-arrived?id=4042&st=3&pos=5&query=Get%20help%20with%20an%20item%20that%20hasn%27t%20arrived&intent=ITEM%20NOT%20RECEIVED&
https://pages.ebay.co.uk/ebay-money-back-guarantee/