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Guarantee electrical item
I purchased an item sept last year it has stopped working do I have any rights ?
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I purchased an item sept last year it has stopped working do I have any rights ?
red_magpie
Mentor4 months agodo I have any rights ?
You might still have some statutory consumer rights, but how are we to advise you without any information?
We don't know what you bought, or its value. Or whether it was new or used. Whether the seller was a private seller or a business seller. We don't even know whether they are registered in the UK, or abroad?
*vyolla*
Mentor4 months agoNot really, I'm afraid.
You have 30 days to return an item that's not as described via eBay, same for PayPal.
If you paid with a debit/credit card or Apple Pay you have 120 days to issue a not as described chargeback.
Unfortunately, for an item bought that long ago, you're way out of time to pursue a refund.
If your seller is a UK registered business seller you may want to take some free advice from one of the online consumer groups or Citizens Advice regarding pursuing this via a legal claim.