Goods damaged by DPD ebay do not support the seller | Member To Member Support

shalsjr17 · 2025-12-17T18:46:10.826000Z

Hi has anyone had an issue where an item was damaged in transit, and you had to refund the buyer postage and pay return postage ..the carrier claim does not allow for this cost. the buyer returned it as damaged in transit ....I refunded him but now I am waiting on the carriers refund ...IF they pay up and have asked ebay how to claim my loss.all ebay care about are the buyers it seems to me! anyone got any any advice please?

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Goods damaged by DPD ebay do not support the seller | Member To Member Support | eBay UK