Golf Shoes - Seller Non-response to faulty item | Member To Member Support

milesg2003 · 2026-05-18T14:01:29.592000Z

I recently bought a secondhand pair of golf shoes which were advertised as Footjoy brand. Upon arrival, although they were not the brand advertised, they looked to be a very comfortable shoe and as I was going away for a golf weekend one day later, I decided to keep and use them. Whilst away, during my first round wearing them, the soles on both became unglued and on both shoes very bad cracks appeared in the uppers with the white paint falling off in large areas. As I was away and didn't want to pay £100+ for a set of new shoes at the golf club, I decided to glue the soles back on to make them usable, intending to contact the seller upon my return. Having got home, I sent messages and many pictures (prior to gluing) to the seller asking them to respond with a plan to resolve the problem, however I have had no response a week later. The shoes were not mega expensive, however they were not the brand advertised in the sale and have obviously not been fit for purpose. What action can I take via Ebay to resolve this?

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Golf Shoes - Seller Non-response to faulty item | Member To Member Support | eBay UK