Getting hold of a real ebay agent
How do I get hold of a real person on ebay... AI and bots don't work for me and don't resolve my issues. Im wasting so much time and tearing my hair out....
shaun4339
Posted Aug 11, 2026 at 10:50 AM · Edited Aug 11, 2026 at 10:50 AM·Last reply Aug 11, 2026 at 11:03 AM
2 comments
tressygirl
MentorAug 11, 2026 at 11:03 AMWhy don't you come back here and explain the issue.
Many very experienced members here, happy to help.
@shaun4339
*vyolla*
MentorAug 11, 2026 at 11:01 AMIf your problem doesn't require account access you could ask here for a quick answer.
Failing that, I’ve found that the best route to contact eBay Customer Services is via the link below where you can call them or request a call back if you’re using the app (if you’re using desktop you’ll need to go round the houses with AI and start a chat then keep typing ‘agent’ until you get the option to live chat with a CS rep or to have a call back):
https://www.ebay.co.uk/help/eua?id=5190