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Frozen Active selling page etc
Hi all, I'm really frustrated, I have eight listings (two have sold) but all eight remain on the 'Active listing' page, however all eight are also on the 'Inactive' page. I am unable to send invoices to the two that are sold. I have contacted ebay they have forwarded the problem to technical and have been told the answer could be 24 to 48 hours!!! Hope you can help a bit quicker..
Regards
Gary
6 comments
kat@ebay
Thanks for the tag @jckl1957 ,
Hi All,
I can see you have updated this issue as fixed on Saturday so also providing info that tech have confirmed this reported issue as resolved.
Thank you,
Kat
jckl1957
·5 months agoThe issues seem to be resolved now.
blue_harper
OP5 months agoSent from Outlook for Android<>
jckl1957
·5 months agoIt looks like a general issue.
I had 3 items ending today.
One sold but is not in 'orders'.
The sold item and the two unsold both still look like 'live' listings and the number of items listed hasn't gone down.
All three are also showing as 'unsold' and 'not relisted yet'.
I honestly think there is nothing to do but wait for Ebay to sort this out.
@kat@ebay
@marco@ebay
Is this an issue Ebay are aware of, please?
**peaseblossom**
Mentor5 months agoOthers have had this problem so it is an ebay glitch. We'll have to wait for them to fix it. Hopefully won't be too long.
blue_harper
OP5 months ago