Free order after refund seller said | Member To Member Support

kol.ch-82 · 2025-12-12T10:48:20.541000Z

Hi, I ordered a ponds eye cream. The order arrived very late and also when I contacted the seller, the seller said that they sent me 2 orders as the 1st order went out wrong and that they will cover full refund. Fine at this stage. The refund I got was half not full. The order also arrived but it was Olay cream and not ponds eye cream. I messaged the seller and told that wrong order came. I asked for the 2nd order number that the seller sent out. The seller then said wait and that they will provide me with 2nd tracking number. Almost 3 days went past and no respond or tracking number. When I contacted the seller they said it’s delivered, so I asked to again provide me with 2nd tracking number..that again is not provided. I am trying to get the send order tracking number only Becuase I was told that they sent 2 orders. So now when I ask for 2nd order I am not getting the tracking number for it? Why do eBay have such a sellers like that who are just here to scam people?

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Free order after refund seller said | Member To Member Support | eBay UK