Fraud on eBay | Member To Member Support

stubbs100 · 2026-01-03T11:18:25.163000Z

I recently purchased from eBay a Nest thermostat for £182 - Being stupid i didn't check the reviews and it turned out it was faulty W5 error and they had sold this to a number of users already. I tried to request a return, but they refused. I asked eBay to intervene, and they refused and told me to speak to Citizen Advise. As i was on holiday i was outside the 30 day eBay guarantee. The site is full of fake reviews and negative comments, how does eBay allow these users to have access to their site, surely with AI they can shut these accounts down. How are they unable to force a user of their site to return the purchase or shut their account. Really is poor.

Discussions

Fraud on eBay | Member To Member Support | eBay UK