Then, you need to contact Customer Services here for them to change your country of registration as it is showing registered in Bulgaria. Only CS can do this for you.
Contacting eBay Customer Services is not easy nowadays to get a live agent , but some have had success using the app, otherwise keep typing in ' I wish to speak to an agent' and this too can work.
Use this link to contact CS, if you can try at 8 a.m. on a weekday morning also more chance there for Dublin to answer.
*vyolla*
Mentor2 weeks agoBecause you're registered in Bulgaria, your UK buyer will be subject to a 20% extra fee.
If you now live in the UK you need to open a new eBay account with your UK address and add your UK bank account.
king_r_rules
OP2 weeks agoCustomer already paid 20% and received the item. Now I have this message
tressygirl
Mentor2 weeks agoTry logging out of here first, clear cache and cookies and ask Customer Services on the . com site how to proceed.
Log into www.ebay.com first then:
Contact eBay Customer Services this way, through their help pages.
https://www.ebay.com/help/home
Lines are open between 5 a.m. and 9 p.m. Pacific Time
@king_r_rules
papso22
Mentor2 weeks agoYour account is registered in Bulgaria, you need to be on whatever ebay site covers that country.
king_r_rules
OP2 weeks agoYes but my address is in UK and I sold item last week
tressygirl
Mentor2 weeks agoAre you living permanently now in the UK?
Then, you need to contact Customer Services here for them to change your country of registration as it is showing registered in Bulgaria. Only CS can do this for you.
Contacting eBay Customer Services is not easy nowadays to get a live agent , but some have had success using the app, otherwise keep typing in ' I wish to speak to an agent' and this too can work.
Use this link to contact CS, if you can try at 8 a.m. on a weekday morning also more chance there for Dublin to answer.
https://www.ebay.co.uk/help/eua?id=5190
Lines open between 8 a.m. to10 p.m. on weekdays.
9 a.m. to 6 p.m. on weekends.
@king_r_rules
king_r_rules
OP2 weeks agoThanks, will try it as today only AI useless agents online appeared