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    Feedback problems.
                     

    Feedback problems. There is an issue with my feedbacks they keep changing one day to another. seems like a glich. Is there a phone number for the ebay so that I can find out why this is happening?

    Thanks

    7electrons
    7electrons
    4388View listings
    Posted 1 month ago · Edited 1 month ago·Last reply 1 month ago
                                           
             
    4 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    tobiasd4

    tobiasd4

    Mentor1 month ago
    View listings

    Only feedback left in last 12 months affects your score.

    But any neutral or negatives will still show comments.

                                           
    john1297576

    john1297576

    Mentor1 month ago
    View listings

    Explain what you mean by changing, depending on what figures you look at they can change as fb over a year old drop out and new fb comes in.

                                           
    7electrons

    7electrons

    OP1 month ago
    View listings

    form example. I have 1 negative feedback at the moment, a few hours later it changes to 2 and it has been doing that for a couple of weeks. I have no other negative feedbacks and also see that new positive feedbacks do not appear on my page. Have you come across something like this?

                                           
    tressygirl

    tressygirl

    Mentor1 month ago
    View listings

    There is no phone number .


    Contacting eBay Customer Services is not easy nowadays to get a live agent , but some have had success using the app, otherwise keep typing in ' I wish to speak to an agent' and this too can work.


    Use this link to contact CS, if you can try at 8 a.m. on a weekday morning also more chance there for Dublin to answer. Use a phone, not a laptop .


    https://www.ebay.co.uk/help/eua?id=5190


    Lines open between 8 a.m. to10 p.m. on weekdays.

    9 a.m. to 6 p.m. on weekends.


    @7electrons

                                           
                                                                                     
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