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feedback disappeared
Summary: djonesk-31 expressed frustration after their negative feedback for a seller disappeared, affecting the seller's perfect score. They emphasized the importance of honest feedback and questioned the reliability of the platform's system. *vyolla* suggested considering eBay's policies and any previous return attempts with the seller, while red_magpie noted that removal typically occurs if feedback violates eBay's rules, offering to help understand if provided more details.
i entered perfectly valid negative feedback . i rely on feedback so i know how crucial it is to buyers . my feedback has diasappeared and the seller has 100 per cent feedback score , how is this possible . it is not right or fair . i can never trust ebay feedback again it is not accurate . i was not rude or abusive i did not even request a return and i was doing my bit to help other honest buyers who might get caught by unscrupulous sellers who are getting negative feedback removed
And yet my honest feedback has disappeared
red_magpie
MentorAug 12, 2026 at 1:35 PM · EditedSellers can only "get their feedback removed" if it says something that eBay doesn't allow to be said.
There are numerous potential reasons, details of which are not always found in the same place. I can only suggest that if you explain the circumstance's which led to your feedback and exactly what you said, we may be able to explain why your seller was able to have it removed.
*vyolla*
MentorAug 12, 2026 at 12:43 PMDid you open an eBay return and give the seller the opportunity to put things right first?
Without knowing what you wrote it's not possible to tell you if it breaches any of eBay's feedback policy.