Feedback

Question

Hello, I received negative feedback regarding an item that I sold which the customer collected in person and paid for in person. How can I go about contesting this please? Because I have always had 100% positive and I do not wish this to change

john1297576 · Answer

“and paid for in person”.

Do you mean he paid in cash, if so that is no longer allowed except for vehicles.

Did buyer open a not received case?

Has buyer been refunded? If he paid in cash then at least it cannot be refunded.

As said you are too late to even try getting fb removed

papso22 · Answer

Assuming you got the collection code from the buyer you could have had that removed, but it's too late now.

tobiasd4 · Answer

You're too late do anything now, Has to be within 30 days.