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FedEx charge for free post and packaging
I have been charged £100.13 by FedEx but was free post & packaging. 😡
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I have been charged £100.13 by FedEx but was free post & packaging. 😡
*vyolla*
Mentor2 weeks agoPost and packaging may well have been free, but if the item was over £135 there'll be import fees to pay. These fees are set by our very own HMRC and are nothing to do with eBay or the seller, you are the importer here.
FedEx pay the money you owe up front, plus their admin fee, and then bill you for it.
If you don't pay then you may lose your payment, the item and end up with a legal notice from FedEx.
**peaseblossom**
Mentor2 weeks ago · EditedIf the item came from outside the UK it is probably import duty which is separate from postage, and not the seller's responsibility to inform the buyer.
If you don't want to pay it accept delivery of the item and then arrange to return it to the seller. Then there is a form on the HMRC website to apply for a refund of import duty for returned goods.
john1297576
Mentor2 weeks agoRefusal to pay may mean no refund! If you import you anre expected to be aware of import duty and courier charges their fee as well.