Faulty item returns??

Question

I purchased an item I was told it was all fully working and functional however I was never able to get it workIng. I contacted the seller many times in order to try and to get to work. I also even sent the item back to the manufacturer to get it to work and they couldn’t even get it to work. The problem is it’s been so many months since I ordered the item, how do I get my money back? It was £1000.

**peaseblossom** · Accepted Answer

eBay only allow 30 days for claims and don't get involved with warranties. If less than 120 days contact your payment provider and ask about a refund or chargeback.

Another option would be to use the small claims court, now called money claim online. Google for details.

Also if it's a UK business seller you can report them to Trading Standards. Good luck.