eBay won't get involved with warranty issues, they have a 30 day Money Back Guarantee/Buyer Protection and you're obviously way past that now.
If you funded your payment with a debit/credit card or Apple Pay you have 120 days to issue a not as described chargeback via your card provider.
Failing that, if your seller is a UK registered business seller you could contact Citizens Advice or one of the online consumer forums to ask about pursuing this via a legal claim.
*vyolla*
Mentor3 months agoeBay won't get involved with warranty issues, they have a 30 day Money Back Guarantee/Buyer Protection and you're obviously way past that now.
If you funded your payment with a debit/credit card or Apple Pay you have 120 days to issue a not as described chargeback via your card provider.
Failing that, if your seller is a UK registered business seller you could contact Citizens Advice or one of the online consumer forums to ask about pursuing this via a legal claim.
thyrone06
OP3 months agoThanks for advice