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faulty after 5 months and it came with a 5 year warranty
My item has become faulty after 5 months and it came with a 5 year warranty, the business seller wont reply to me, what do i do, who do i contact? them or the item maker?
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*vyolla*
Mentor11 months agoAny warranty offered by any seller anywhere is only ever going to be as good as your ability to enforce it.
I think you'll find that the manufacturer won't get involved if the item was sold via eBay, the warranty isn't usually transferable, but by all means contact them, certainly worth a try.
If your seller is a UK registered business seller then you may want to consider a legal claim against them. Make sure that you print off the original purchase details and listing in which is states that there's a 5 year warranty. If you haven't done this previously you may be too late now.