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Fault with laptop camera
Hi I bought a laptop for £300 the seller says it was fully working, but the camera module turned out to be faulty.
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Hi I bought a laptop for £300 the seller says it was fully working, but the camera module turned out to be faulty.
titanedgetools
OP5 months agoIt's been more than 30 days I bought it and didn't use it straight away
john1297576
Mentor5 months agoHave you never read the money back guarantee, open a Not as described return. Seller has to provide prepaid return label.
https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/returns-items-not-received-refunds-buyers?id=4008&st=3&pos=1&query=Returns%2C%20items%20not%20received%2C%20and%20refunds%20for%20buyers%20&intent=money%20back%20guarantee&lucenceai=lucenceai&docId=HELP1146
titanedgetools
OP5 months agoSent from Outlook for Android<>
61stephenuk
Mentor5 months agoYou have 30 days to open a claim with eBay or Paypal, if you used a card to pay try raising a claim with them
How long ago did you receive the laptop?
titanedgetools
OP5 months agoSent from Outlook for Android<>
61stephenuk
Mentor5 months agoYou should be in time to raise a claim with your payment provider if you paid with card as the time limit there is normally 120 days.
If you didn't use card you can contact citizens advice if it was sold by a business seller, if a private seller there is nothing you can do now.
titanedgetools
OP5 months agoSent from Outlook for Android<>