False Claim Report Not Received Item | Member To Member Support

modelbuses2013 · 2026-06-18T13:12:58.474541Z

I have had a issue where a buyer purchased a Smith Corona XD4700 Electric Typewriter through my Sales and which was Dispatched with Royal Mail Parcel Delivery Service and Delivery was delivered on the Tuesday 26th May 2026, but the buyer reported to the ebay that she never received the item delivered and the ebay made a refund back to the buyer but checking all the tracking details and I found out the Royal Mail Parcel Delivery Service uploaded a proof of delivery of the parcel and the tracking information states that it was delivered and received by the buyer. I think that the ebay has wrongly done the wrong issue with refunding the buyer and where the buyer has made a false claim saying that it was not delivered and proof of the delivery state of the delivery was delivered and she received the item delivered.

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False Claim Report Not Received Item | Member To Member Support | eBay UK