Fake Item - Return Request Closed so unable to do anything! | Member To Member Support

captainscollectibles85 · 2026-03-18T10:53:57.604000Z

I purchased an Pokemon card last month and when it was received it's clearly fake as the colouring is all off and it's also made of metal! I contacted the seller who offered me a £3 refund and I said I wanted to return the item for a full refund, they essentially said no. I raised a return request and the seller then closed the request with no resolution meaning I now cannot escalate it with eBay. When I try to use the chat function I go round in circles with the AI and I can't find a way to contact eBay to try and get a resolution.The item was expensive but it's now the principle of the the matter, plus he still has them for sale.Any help would be greatly appreciated!

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Fake Item - Return Request Closed so unable to do anything! | Member To Member Support | eBay UK