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Fake goods!
A seller has sent me fake goods and has offered me 50% refund which I have refused. I want full refund. He’s now basically laughing at me as I’ve threatened getting eBay involved and giving him negative feedback. Impossible to get in touch with eBay and the help center is useless. Can anyone help?
2 comments
red_magpie
Mentor1 month agoYou don't need to "get in touch" with eBay. All you have to do is open a case under eBay's money back guarantee. There is a link to it in every listing. eBay will accept your word that the item is fake and will require the seller to send yo a prepaid return label if they want it back.
mandcd
OP1 month agoThanks for that. There’s nothing in my “more actions” drop down menu for opening a case. Is this because it’s less than 3 business days since I messaged the seller?