Failure of courier to collect item | Member To Member Support

frmilton · 2026-04-01T12:55:43.408000Z

Hi, I sold my item and it has been paid for. I booked a courier and label to collect the item but no courier has arrived to collect it. I don't know which courier was booked by eBay because I did not receive email confirmation -- it could be Royal Mail, Evri or DPD. I don't know who to contact and, as usual, eBay is no use at all. Can anyone suggest a soltuion?

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Failure of courier to collect item | Member To Member Support | eBay UK