Best thing to do is cancel/refund the transaction with buyer's agreement (via the dropdown menu arrow for the item on your orders list) and relist for them to buy again. The alternative would be to pay for the postage yourself but you won't be able to change the tracking number.
**peaseblossom**
Mentor2 weeks agoBest thing to do is cancel/refund the transaction with buyer's agreement (via the dropdown menu arrow for the item on your orders list) and relist for them to buy again. The alternative would be to pay for the postage yourself but you won't be able to change the tracking number.
kath_1454
OP2 weeks agoThank you