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Experiences with Overcharges During Purchase
Have you ever been overcharged during a purchase? It can be frustrating to pay for an item you didn't buy, as I'm currently experiencing with a recent transaction where I bought four items but was charged for five. How have you handled similar situations in the past? What steps did you take to resolve the issue, and did you find the customer service support satisfactory? I'd love to hear your thoughts and any advice you might have for others facing the same problem.
6 comments
john1297576
Mentor3 months agoYou do not need to contact ebay, they already provide a 30 day money back guarantee, which few buyers bother to read.
It all depends on how many transactions are involved one of 5.
If only one then you open a not as described case 5 bought 4 received . If 5 transactions then seller will only have proof of delivery for 4, so you open a not received case for the missing item.
john1297576
Mentor3 months agoYou don’t need support from ebay, they already provide a 30 day money back guarantee which few buyers bother to read.
tobiasd4
Mentor3 months agoYou check costs are correct before buying, so can change amount before paying.
papso22
Mentor3 months agoI have never been overcharged for a purchase.
You don't seem to have been either. You seem to have mistakenly bought 5 items instead of 4, that's not overcharging.
yvr2840
OP3 months agoBuy just four Buy only 4, what I buy comes out on my shopping list and the bank is charged 5
papso22
Mentor3 months agoSorry that's not possible. The extra bit must be for something else.