Evri parcel hasn't arrived despite them saying it has | Member To Member Support

richardmagrane1 · 2025-10-27T19:26:07.967000Z

Hi all, I ordered a parcel from a seller. It was sent and then, for some reason that is not clear, it was being sent back to the sender. Ebay acknowledged this was a mistake and said it would not be returned to the seller and then sent to me again. However, it was then sent back to me (apparently) to the pick-up location I originally said. I went today and it wasn't there. The postcode required to see more information during tracking has changed. It says "delivered" but it clearly hasn't. I opened a ticket with ebay before this about the prior incident and they've already put me on hold. What now?

Discussions

Evri parcel hasn't arrived despite them saying it has | Member To Member Support | eBay UK