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evri labels not accepted
It seems I am now unable to sell any more in ebay. Ebay insists I use Evri labels, but my post office cannot accept these as Evri labelled packages are only accepted in large town post offices. I have a spinal fracture and am unable to get into a town to post items - and it seems buyers are now unable to send me their postal address. Clearly it seems that ebay no longer values small sellers or those who are unable to get to a town to post items. Also, in my experience (and that of many I know) Evri has a very poor reputation and packages are often delivered to the wrong address (or worse, even dumped by them). So, if using Evri is now a precondition of Ebay then I can no longer sell through Ebay - and suspect many others will be unable to as well. John Ormowe
61stephenuk
Mentor11 months agoYou can opt out of using Evri by editing the courier selections here
https://www.ebay.co.uk/ship/prf
9430-83
OP11 months agocourier - I have seen Evri drivers dump parcels by dustbins, they tend to
be ignorant , rude and have no English. Ebay are very badly advised to
insist on people using them. John O.
61stephenuk
Mentor11 months agoWhile i agree with your sentiments on Evri,eBay doesn't insist you use them,you have the option of choosing either Evri or Royal Mail or both using the link above.
9430-83
OP11 months agoThank you, but I cannot see a link that you suggested. Previously I had been able to access a buyer's postal address, but now this is broken up by ebay. John O.
61stephenuk
Mentor11 months agohttps://www.ebay.co.uk/ship/prf
jckl1957
·11 months agoYou need to follow the good advice you have been given.
Use the link in the first reply from @61stephenuk
https://www.ebay.co.uk/ship/prf
You can choose to ONLY use Royal Mail.
Buyers don't need to send you their postal address. Ebay have always supplied postal addresses through 'order details', now addresses are on the pre-paid labels that Ebay supply. You can print the labels at home or take the QR code to the Post Office on your phone.
With the introduction of Simple Delivery, sending parcels has changed. If you plan to continue to sell on the site, set aside half an hour to read about how Simple Delivery works. Follow the links and read the FAQs so you are well informed.
https://www.ebay.co.uk/help/selling/posting-items/setting-postage-options/simple-delivery?id=5575&st=3&pos=1&query=Simple%20Delivery&intent=simple%20delivery&lucenceai=lucenceai&docId=HELP1805