Has anyone had an issue with EVRI reporting that an item is too big to be delivered. My buyer is emailing me daily and I feel helpless. I've tried to speak to someone at Evri but cannot get any joy. The item is definitely not too big though , its a small padded envelope!

Nothing you can do, Evri make up theit own rules, so once past expected delivery date, open a not received case to get a refund.

EVRI - Item is too large to be delivered? It definitely isnt! | Member To Member Support

EVRI - Item is too large to be delivered? It definitely isnt! | Member To Member Support | eBay UK