hi
i keep getting email from ebay telling me my emails can not be sent.is anyone else getting this.can anyone tell me why. can anyone tell me how to stop it
Please review our messaging policy |
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| | We wanted to let you know that some of the emails you sent to your buyers this week couldn’t be sent because they violated our member-to-member contact policy. We know how important it is to communicate with your buyers, so we wanted to remind you that your eBay emails should only be about your eBay transactions and can’t be used for promotions outside of our marketplace. |
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Here’s what you should do |
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• | To help make sure your emails always get through, review our member-to-member contact policy to learn more about the types of content we block. |
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We appreciate your understanding as we work to make sure all our buyers and sellers have a great messaging experience. If you have any questions or concerns just get in touch. We’re here to help. | Thanks for being part of the eBay community. |
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Email reference ID: [#f041e5a2c9d24d83841c5279c7c753ed] | Update your email preferences or learn about account protection.
If you have a question, contact us. | eBay (UK) Limited, registered in England and Wales with number 03726028, registered office at 1 More London Place, London, SE1 2AF, United Kingdom | © 1995-2026 eBay Inc. or its affiliates |
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john1297576
Mentor6 months agoNever seen this sort of message, and the link to the message does not work for me. Perhaps you could copy and send the message itself to see what ebay is objecting to.
wotucis_wotuget
OP6 months agothanks i have tried to contact help and support but nowhere to ask about messages.dont get them often they are just annoying
red_magpie
Mentor6 months agodont get them often they are just annoying
eBay refers to "some of the emails you sent to your buyers this week" so this isn't just an isolated case. You need to work out what you're saying to cause these warnings. Repeated violations of messaging policy could lead to action being taken against your account.
As john1297576 suggested, if you wish to let us know what you said in these messages people here will probably be able to spot what the problem is.
wotucis_wotuget
OP5 months agobreak ebays rules been a member for far to long for that. i might reply to
a message telling me a item is on it way or it will be sent
i just do not know why i get the message
john1297576
Mentor5 months agoIt has been known for ebay’s idiot robots to link end letters from one word to front letters of next word, creating something that has not been said.
It would help to see what you have said.