Editor's pick photo that I want to delete

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Can someone advise? I want to delete a photo that is an editor's pick that has been attached to an item (DVD) that I have bought. I have cleared it but it is still coming up as part of the payment confirmation.

Any help would be gratefully appreciated.

libraryuser64

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Posted 4 months ago·Last reply 3 months ago

2 comments

john1297576

Mentor4 months ago

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You bought therefore you cannot change it. Once sold I doubt the seller can change it, but why would you want to remove it?

libraryuser64

OP3 months ago

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Thanks for your response. There are some DVD covers which were sent as promotion, that I did not ask for. I find them they are violent and offensive. I don't think that EBAY has been supportive.

I left some negative feedback (after the seller "reported" me) and I believe that it has been removed - is there a way that I can find out if this has been the case? Can you point me in the right direction?

I don't believe that I violated EBAY's policies. I don't understand how they can remove the feedback (if this has been done) and not the photos from the Editor's Pick section that I haven't asked for.

I have supported this company for the best part of 20 years so I am naturally very disappointed,

I would appreciate any advice you can give,

Kind regards