eBay's Simple Delivery Issues | Member To Member Support

janehi217 · 2026-06-09T08:48:36.024000Z

I have opted out of this Simple Delivery system as I can get better rates through 3rd party. I have to request a refund each time which is time consuming. However, in some cases I get a red warning that I did not post in time, even if I manifested and posted. When you talk to eBay, they say they cannot update their side. The old way of manually adding a tracking number also has gone. Simple delivery has caused me so many problems and has been costly as when it converted to this stupid system, I did not know that me booking my own carrier did nor over ride the eBay label, you have to do this manually (which I do now) I had many useless labels (some at wrong weight and size) being charged to my account, when I spoke to someone, they said I could only go back 2 weeks to get refunded. So inflexible!!! Anyone out there who knows a way to correct the status on my orders, I would be grateful for your help. Jane

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eBay's Simple Delivery Issues | Member To Member Support | eBay UK