My buyer and myself are at our wits end trying to get eBay to grasp our situation.My buyer collected the item. He did not have a buyers code. He paid eBay but they will not pay me. eBay says he has requested a refund but he has not. eBay want me to provide tracking details but it was collect only. We are just going round in circles with no solution on sight.eBay keeps pressing me to resolve the matter but there's nothing I can do. eBay is the problem. My...

Ask your buyer to search for that code, was it listed as a collection item? Then, they will have this code. Search emails even Spam and eBay messages. They can then send you those numbers to manually enter alongside item collected. If they do not have this code, but paid correctly through eBay checkout, you will receive your money, but it will be held for a minimum of 14 days. Has your buyer asked for a refund in error? Check your mes...

eBay will not listen | Member To Member Support

Discussions

eBay will not listen | Member To Member Support | eBay UK